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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S mart

February 20, 2026

5  out of  5
rating by S mart
"Thanks for such a great service."
We responded:
"Thank you for your review! "
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Brandon Lee Robbins

February 18, 2026

5  out of  5
rating by Brandon Lee Robbins
"Super straight forward and friendly, Rance helped me out a lot to understand what was going on!"
We responded:
"Thanks Brandon for your 5 star review of our helpfulness! Elizabeth Cardenas, State Farm Agent"
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GR Rosales

February 12, 2026

5  out of  5
rating by GR Rosales
"Lacey was an absolute dream to work with. She answered all of my questions no matter how detailed and repetitive I was. She informed me about every option with my coverage. Highly recommend for your insurance needs!!! Thank you so much again Lacey for all of your time and help!!!"
We responded:
"What a sweet review, thank you so much for giving Lacey some kudos. She loves giving good customer service and I am happy to hear she was able to service your vehicle insurance. Elizabeth Cardenas, State Farm Agent"
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Linda Knight

February 11, 2026

5  out of  5
rating by Linda Knight
"Victoria was very helpful today with updating my information and making sure I was getting all my discounts. She was able to lower my bill a little bit. Every dollar counts now days. Thank you Victoria"
We responded:
"Linda, I appreciate that you took the time to give Victoria a positive review. Every dollar definitely counts these days, and I am glad we were able to make the adjustments that helped you. Elizabeth Cardenas, State Farm Agent"
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leo fernandez

February 11, 2026

5  out of  5
rating by leo fernandez
"Very helpful"
We responded:
"Glad we were able to help you out Leo!"
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Bee Beautiful

February 10, 2026

5  out of  5
rating by Bee Beautiful
"I love State Farm! I have been working with Lacey for quite a while now and she has always been amazing and attentive to my needs.its always a smooth process and she makes sure I have a clear understanding of what’s going on. I appreciate state farm for all that they do but most of all for having people like Lacey. Thank you again😊"
We responded:
"BEE! Lacey is our rockstar for sure, so both her and myself appreciate you recognizing her hard work on a public platform like Google. She has really worked hard on her presentation skills since insurance processes can be a tad confusing. Glad you see her value as much as we do, and thank you for taking the time to make it known! Elizabeth Cardenas, State Farm agent"
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Madpena

February 10, 2026

5  out of  5
rating by Madpena
"A huge thank you to Jennifer and Bre for coming together to help me with my car insurance. I had been going through a major headache with Kia, and it was such a relief to know I was truly being heard. They both listened carefully, took notes, and took the time to fully understand my situation. Most importantly, they worked diligently to find me a solution. I truly appreciate their patience, kindness, and professionalism."
We responded:
"WOW! Thank you so much for giving such a thorough review of the wonderful auto service you received from Jennifer and Bre. We really work hard in our team meetings to work on being solution based and be a real resource for our customers, we appreciate that you took the time to recognize that that! Elizabeth Cardenas, State Farm Agent"
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Elana Contreras

February 7, 2026

5  out of  5
rating by Elana Contreras
"Have been with State Farm for many years. Recently I needed guidance with a policy. Lacey was very helpful & professional."
We responded:
"Thank you Elana for your five star review of the customer service you got from Lacey last week. She is our “Employee of the Month” for January, much to do because of the thoughtful reviews from customers like you. Elizabeth Cardenas, State Farm Agent "
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Michael Hubscher

February 4, 2026

5  out of  5
rating by Michael Hubscher
"Great experience working with Lacey. She was able to help me with my question and took care of my concerns immediately. Even followed up the next day to provide an update. Thanks!"
We responded:
"Follow-up is key and it is something we are always working on as an office at perfecting. Processes are key when you have an office like ours, and I appreciate that you took time out of your day to acknowledge that Lacey and her process are valued! Elizabeth Cardenas, State Farm agent "
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Shannon Quigley

January 31, 2026

5  out of  5
rating by Shannon Quigley
"Lacey was a dream to work with today. The best. Very kind. Honest. Funny but professional. I appreciate Elizabeth and her team so much! We set up our insurance for our classic truck and it literally took 30 minutes and we’re all set! So easy!!! Thank you!"
We responded:
"Thank you very much Shannon for your five star review of your classic car insurance experience with Lacey in our office. We also appreciate your ongoing loyalty and choosing our office first for all your insurance needs. She will appreciate the kind words! Elizabeth Cardenas, State Farm Agent "
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Crystal Dixson

January 31, 2026

5  out of  5
rating by Crystal Dixson
"Great! Very quick process and lowered my car insurance."
We responded:
"Happy to hear we were able to get you a better deal on your car insurance, now I’ll be ready for an overall better insurance experience working with our office! Welcome on board! Elizabeth Cardenas, State Farm Agent"
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Joe Hiel

January 30, 2026

5  out of  5
rating by Joe Hiel
"Thank you Lacey for always answering my insurance questions and address my needs. Your customer service and follow up is top notch!"
We responded:
"Thank you so much for your review Joe, it was so fun to celebrate Lacey and the great job she is doing! Elizabeth Cardenas, State Farm Agent "
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Andrew Vasquez

January 28, 2026

5  out of  5
rating by Andrew Vasquez
"Great experience getting info on my policy and different quotes to see the most affordable option. Answered all my questions in a timely manner, thank you Lacey Wells good job."
We responded:
"We appreciate you Andrew! We want to combine affordability with amazing service. Glad we were able to help you too! Elizabeth Cardenas, State Farm Agentn"
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Melinda Chang

January 23, 2026

5  out of  5
rating by Melinda Chang
"Lacey was very knowledgeable and quick in helping me delete coverage on a previous vehicle."
We responded:
"Thank you Melinda for sharing how Lacey was able to help you with your vehicle insurance, happy to hear what a nice job she is doing! Elizabeth Cardenas, State Farm Agent"
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Jaime Perez

December 22, 2025

5  out of  5
rating by Jaime Perez
"Lacey Wells provided us with excellent service. She went over our automobile and home policies to make sure we were happy with the insurance coverages."
We responded:
"Jaime, we're thrilled to hear that Lacey provided you with excellent service, ensuring you were satisfied with your auto and home policies! Your satisfaction is our top priority, and we're grateful for your positive feedback. If you have any future insurance needs or questions, our office is here to help! - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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JESUS OCHOA

December 15, 2025

5  out of  5
rating by JESUS OCHOA
"Jenniffer is always very helpful and Can find the answers to my questions immediately, Great service appreciate Jenniffer and your staff"
We responded:
"Thanks Jesus for your five star review, she definitely is on top of it! Elizabeth Cardenas, State Farm Agent "
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Tina Presuhn

December 8, 2025

5  out of  5
rating by Tina Presuhn
"After facing a disturbing experience at my apartment complex, my insurance agents have stepped in and held my hand through a very unfamiliar & undesirable situation. Their prompt response & STELLAR customer service has kept me moving forward & I truly do not know where I would be without them. JENNIFER has been corresponding with me and ensuring that the claims process unfolds effortlessly. ***If you do not currently have renters or home insurance, run and get it NOW with the Elizabeth Cardenas Agency in LA. 🌟💙🌟💙🌟💙"
We responded:
"Hi Tina, I'm so happy you had such a great experience with our agency! Rance is indeed fantastic, and I'm glad he could help you cut your monthly insurance rate in half! It's awesome to hear that our team could assist with your rideshare needs for Uber too. If you ever need anything else, we're here for you! - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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ricardo diaz

December 4, 2025

5  out of  5
rating by ricardo diaz
"Elizabeth Cardenas office is super friendly and helpful. Victoria was helpful and responded quickly to my request. Glad to be part of this office."
We responded:
"Hey Ricardo! Thank you for taking a moment to share this. I’m really glad to hear our office felt friendly and that Victoria was quick to help with your request. We appreciate you being part of our office and it means a lot that you’re with us for your homeowners, property, renters, and general liability coverage. Let me know if you ever need anything!"
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Sadia Parson

November 25, 2025

5  out of  5
rating by Sadia Parson
"Victoria Ritchie was very informative and patient with my questions."
We responded:
"Thank you Sadia for making a note of Victoria’s patience! "
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Richard cardenas

November 25, 2025

5  out of  5
rating by Richard cardenas
"Great customer service. Always ready to answer questions"
We responded:
"Thank you Richard, you are a valued customer! "
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Uriel Perez

November 25, 2025

5  out of  5
rating by Uriel Perez
"Lacey was incredibly helpful in explaining my policy details. She took the time to make sure I understood everything, making the process easy and stress-free."
We responded:
"So happy to hear your experience with Lacey was stress-free! "
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bryan barrett

November 23, 2025

5  out of  5
rating by bryan barrett
"Good morning Bakersfield. I live in Dexter OR and the Bakersfield State Farm office reached out to me by phone to see if I was interested in finding out about business or vehical insurance. I presently have insurance with another company but I have to say that office in Bakersfield and their enthusiasm, professionalism and work ethic have inspired me to investigate changing my insurance from Dexter OR to Bakersfield. What is going on in Bakersfield? That is a stellar performance. Whatever those guys are doing, other insurance companies might want to find out. A five star rating might not be high enough! Thank you State Farm, Bakersfield office. Sincerely, KRM"
We responded:
"Thank you Bryan for your enthusiastic five star review! Not a lot of people know that we are licensed in Oregon, Arizona, Texas and California! But we do that to help more people in more ways. A lot of people don’t know that we help with business insurance, so thank you for highlighting we can help with that too! Elizabeth Cardenas State Farm Agent"
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Brown Skin Beauty

November 21, 2025

5  out of  5
rating by Brown Skin Beauty
"I had to reinstate my policy after having surgery back in February and my policy lapsed due to me being on disability, unable to drive. I called today and Rance got me set up right away. He was very friendly and professional. Everyone at this office has been very pleasant to deal with. They will forever have a customer with me ❤️ I will be sure to recommend them to anyone I know in need of a new policy"
We responded:
"So happy we’re able to get you reinstated and glad to have you back! "
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Tony Greenergy

November 21, 2025

5  out of  5
rating by Tony Greenergy
"Extremely knowledgeable and very helpful. Every person you speak with at this agency knows exactly what is going on. Thank you"
We responded:
"Thank you Tony for your positive feedback. We work hard on your notes internally so anyone on the team can assist, happy to hear it’s noticed! Elizabeth Cardenas, State Farm Agent "
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Sukhbir Singh

November 19, 2025

5  out of  5
rating by Sukhbir Singh
"Amazing guidance from Rance! I was able to cut my costs and save more than I expected. Highly recommend."
We responded:
"Thank you Mr Singh for your five star review, glad Rance was able to save you some money! "