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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shannon Quigley

January 31, 2026

5  out of  5
rating by Shannon Quigley
"Lacey was a dream to work with today. The best. Very kind. Honest. Funny but professional. I appreciate Elizabeth and her team so much! We set up our insurance for our classic truck and it literally took 30 minutes and we’re all set! So easy!!! Thank you!"
We responded:
"Thank you very much Shannon for your five star review of your classic car insurance experience with Lacey in our office. We also appreciate your ongoing loyalty and choosing our office first for all your insurance needs. She will appreciate the kind words! Elizabeth Cardenas, State Farm Agent "
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Crystal Dixson

January 31, 2026

5  out of  5
rating by Crystal Dixson
"Great! Very quick process and lowered my car insurance."
We responded:
"Happy to hear we were able to get you a better deal on your car insurance, now I’ll be ready for an overall better insurance experience working with our office! Welcome on board! Elizabeth Cardenas, State Farm Agent"
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Joe Hiel

January 30, 2026

5  out of  5
rating by Joe Hiel
"Thank you Lacey for always answering my insurance questions and address my needs. Your customer service and follow up is top notch!"
We responded:
"Thank you so much for your review Joe, it was so fun to celebrate Lacey and the great job she is doing! Elizabeth Cardenas, State Farm Agent "
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Melinda Chang

January 23, 2026

5  out of  5
rating by Melinda Chang
"Lacey was very knowledgeable and quick in helping me delete coverage on a previous vehicle."
We responded:
"Thank you Melinda for sharing how Lacey was able to help you with your vehicle insurance, happy to hear what a nice job she is doing! Elizabeth Cardenas, State Farm Agent"
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Jaime Perez

December 22, 2025

5  out of  5
rating by Jaime Perez
"Lacey Wells provided us with excellent service. She went over our automobile and home policies to make sure we were happy with the insurance coverages."
We responded:
"Jaime, we're thrilled to hear that Lacey provided you with excellent service, ensuring you were satisfied with your auto and home policies! Your satisfaction is our top priority, and we're grateful for your positive feedback. If you have any future insurance needs or questions, our office is here to help! - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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JESUS OCHOA

December 15, 2025

5  out of  5
rating by JESUS OCHOA
"Jenniffer is always very helpful and Can find the answers to my questions immediately, Great service appreciate Jenniffer and your staff"
We responded:
"Thanks Jesus for your five star review, she definitely is on top of it! Elizabeth Cardenas, State Farm Agent "
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Tina Presuhn

December 8, 2025

5  out of  5
rating by Tina Presuhn
"After facing a disturbing experience at my apartment complex, my insurance agents have stepped in and held my hand through a very unfamiliar & undesirable situation. Their prompt response & STELLAR customer service has kept me moving forward & I truly do not know where I would be without them. JENNIFER has been corresponding with me and ensuring that the claims process unfolds effortlessly. ***If you do not currently have renters or home insurance, run and get it NOW with the Elizabeth Cardenas Agency in LA. 🌟💙🌟💙🌟💙"
We responded:
"Hi Tina, I'm so happy you had such a great experience with our agency! Rance is indeed fantastic, and I'm glad he could help you cut your monthly insurance rate in half! It's awesome to hear that our team could assist with your rideshare needs for Uber too. If you ever need anything else, we're here for you! - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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ricardo diaz

December 4, 2025

5  out of  5
rating by ricardo diaz
"Elizabeth Cardenas office is super friendly and helpful. Victoria was helpful and responded quickly to my request. Glad to be part of this office."
We responded:
"Hey Ricardo! Thank you for taking a moment to share this. I’m really glad to hear our office felt friendly and that Victoria was quick to help with your request. We appreciate you being part of our office and it means a lot that you’re with us for your homeowners, property, renters, and general liability coverage. Let me know if you ever need anything!"
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Michelle Ruenzel

December 4, 2025

5  out of  5
rating by Michelle Ruenzel
"Victoria is wonderful! She was quick with adding a vehicle to my policy, and answered all of my questions!"
We responded:
"Hey Michelle! We appreciate you sharing this. It’s great to hear that Victoria helped you get your car added quickly and made sure your questions were answered. Thanks again for taking a moment to leave this review and for choosing us for your auto coverage. If you'd like this written in first person as the agent, just let me know!"
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Liberty Drilling

December 3, 2025

5  out of  5
rating by Liberty Drilling
"Jennifer Woodard was amazing! Got me situated when the customer service reps at corporate had no clue what they were doing. Call your agent!! Don't even bother with the online chat or customer service, complete waste of time!"
We responded:
"Thanks for the great review. We appreciate that you have our rep Jennifer a shout-out. She does know her stuff! Elizabeth Cardenas State Farm Agent "
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Morgan Santo

November 26, 2025

5  out of  5
rating by Morgan Santo
"Lacey has consistently demonstrated exceptional professionalism and a strong commitment to customer satisfaction. She exhibits kindness and a willingness to provide assistance or address any inquiries I may have regarding my policy. Lacey ensures that I comprehend or am content with each interaction. I am undoubtedly a satisfied client thanks to Lacey's outstanding customer service. I highly recommend this office for all your insurance needs."
We responded:
"Lacey has a strong commitment to delivering assistance in a way that leaves customers feeling empowered. I am so thankful that you took the time to write such a detailed review of her efforts-it is appreciated! Elizabeth Cardenas, State Farm Agent "
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Sadia Parson

November 25, 2025

5  out of  5
rating by Sadia Parson
"Victoria Ritchie was very informative and patient with my questions."
We responded:
"Thank you Sadia for making a note of Victoria’s patience! "
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Uriel Perez

November 25, 2025

5  out of  5
rating by Uriel Perez
"Lacey was incredibly helpful in explaining my policy details. She took the time to make sure I understood everything, making the process easy and stress-free."
We responded:
"So happy to hear your experience with Lacey was stress-free! "
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bryan barrett

November 23, 2025

5  out of  5
rating by bryan barrett
"Good morning Bakersfield. I live in Dexter OR and the Bakersfield State Farm office reached out to me by phone to see if I was interested in finding out about business or vehical insurance. I presently have insurance with another company but I have to say that office in Bakersfield and their enthusiasm, professionalism and work ethic have inspired me to investigate changing my insurance from Dexter OR to Bakersfield. What is going on in Bakersfield? That is a stellar performance. Whatever those guys are doing, other insurance companies might want to find out. A five star rating might not be high enough! Thank you State Farm, Bakersfield office. Sincerely, KRM"
We responded:
"Thank you Bryan for your enthusiastic five star review! Not a lot of people know that we are licensed in Oregon, Arizona, Texas and California! But we do that to help more people in more ways. A lot of people don’t know that we help with business insurance, so thank you for highlighting we can help with that too! Elizabeth Cardenas State Farm Agent"
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Brown Skin Beauty

November 21, 2025

5  out of  5
rating by Brown Skin Beauty
"I had to reinstate my policy after having surgery back in February and my policy lapsed due to me being on disability, unable to drive. I called today and Rance got me set up right away. He was very friendly and professional. Everyone at this office has been very pleasant to deal with. They will forever have a customer with me ❤️ I will be sure to recommend them to anyone I know in need of a new policy"
We responded:
"So happy we’re able to get you reinstated and glad to have you back! "
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Tony Greenergy

November 21, 2025

5  out of  5
rating by Tony Greenergy
"Extremely knowledgeable and very helpful. Every person you speak with at this agency knows exactly what is going on. Thank you"
We responded:
"Thank you Tony for your positive feedback. We work hard on your notes internally so anyone on the team can assist, happy to hear it’s noticed! Elizabeth Cardenas, State Farm Agent "
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Sukhbir Singh

November 19, 2025

5  out of  5
rating by Sukhbir Singh
"Amazing guidance from Rance! I was able to cut my costs and save more than I expected. Highly recommend."
We responded:
"Thank you Mr Singh for your five star review, glad Rance was able to save you some money! "
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David Santana

November 14, 2025

5  out of  5
rating by David Santana
"Lacey is a really good agent from state farm overall state farm is a good insurance company recommend it 👌"
We responded:
"Thank you David for your review, we appreciate you acknowledging Lacey. "
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Misty Jeffries

November 14, 2025

5  out of  5
rating by Misty Jeffries
"Elizabeth Cardenas and staff are great to work with. Anytime I need a question answered or an updated declaration page sent to my company I contact Lacey Wells and she is on it. She answers any questions I have. Elizabeth is lucky to have such a good employee with great customer service!! Great job, best of the best."
We responded:
"Thank you for taking the time to leave us a review, Misty. Our State Farm office in Bakersfield would not be possible without policyholders like you!"
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Heather Darden

November 14, 2025

5  out of  5
rating by Heather Darden
"Very responsive. Answers inquires quickly. Helpful staff."
We responded:
"Thank you Heather for your review. We have more team members than most offices so we can handle customer’s needs quickly, we appreciate the acknowledgment. "
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Sheena Jones

November 11, 2025

5  out of  5
rating by Sheena Jones
"I wanted to give Lacey a shout out for helping our family with an auto quote for two vehicles. She was a pleasure to speak with and very informative on the coverage. Highly recommend Elizabeth Cardenas State Farm Insurance agency 👌!"
We responded:
"Thank you Sheena for your review of your auto quote with Lacey! Elizabeth Cardenas, State Farm Agent "
Profile photo of Wilber Vazquez

Wilber Vazquez

November 11, 2025

5  out of  5
rating by Wilber Vazquez
"I needed help overviewing my auto insurance and Lacey did a perfect job helping me. Cannot think of a better office to make understanding auto insurance so easy. Such a great team they have at this office"
We responded:
"Thank you Wilbur for your five star review of your auto insurance experience with Lacey, we appreciate the feedback. Elizabeth Cardenas, State Farm Agent "
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Andrew Aguilar

November 10, 2025

5  out of  5
rating by Andrew Aguilar
"Ask for Rance! He went above and beyond to help me out and give me the best prices I could afford! Such a great help and very informative, highly recommend! Thanks again Rance !"
We responded:
"Happy to hear Rance over-delivered Andrew! Going above the expected is what our agency is all about and we will be reaching out soon to get you onboarded and show you how our service team will be providing you that same experience. Elizabeth Cardenas, State Farm Agent"
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john p

November 10, 2025

5  out of  5
rating by john p
"Good people to be work with."
We responded:
"Thank you for the review, John"
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Christie Taylor

November 10, 2025

5  out of  5
rating by Christie Taylor
"I can’t say enough wonderful things about Bre! She went above and beyond to help me with my dad’s life insurance, providing the utmost care, professionalism, and compassion every step of the way. Bre made what could have been a stressful process feel effortless and reassuring. Her knowledge, attention to detail, and genuine concern for our family’s needs truly set her apart. It’s rare to find someone who combines such expertise with such kindness. I’m incredibly grateful for all her help and highly recommend her to anyone looking for outstanding service and support!"
We responded:
"Thank you Christie! Navigating life insurance is often times overwhelming, and Bre’s experience definitely seems like it’s shown through in this interaction with you. Bre is my longest serving team member and I’m very grateful to have her. Elizabeth Cardenas, State farm Agent"